Before or by the NTEN NTC, salesforce.com will offer the specific licensing fees for nonprofits that have more than 10 salesforce.com users. I always knew this had to happen but I’m hearing a ballpark figure of a 75% discount on their normal licensing fees. That is well within the price range of medium nonprofits and small nonprofits can simply stay within the ten user umbrella that salesforce.com provides gratis.
BTW, I’m also hearing that yes, there have been successful conversions from Raiser’s Edge to the salesforce.com platform. There’s even side by side integrations between RE and salesforce.com available.
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I’ve been disappointed in sf.com. Twice I have pursued them for information, and twice they have just not gotten back to me. Our conversations both times got up to the point of converting from RE to sf.com, and never went past it. They claimed it could be done, but failed to give me any references on an org that has done it and is happy about it.
Even in your post, you’ve not given any names as to who these successful parties are. I will not allow my org to be a guinea pig. I need facts, not conjecture on how this can work.
Yup, it’s probably NOT salesforce.com that will tell you about these issues. However, the consultancies that are orbiting salesforce.com will tell you. Those of you who want to reach me via e-mail back channel at abenamer['at']nonprofittechblog.org can ask who these mysterious consultants are…
I second that. The people at Salesforce.com Foundation are overloaded trying to give their product away. Find a good consultant and they will tell you what is possible.
Readers, please go to Steve’s blog — gokubi.com. It’s clearly one of the best nonprofit technology blogs out there. Not only does it cover salesforce.com but it also discusses something near and dear to my heart, the art of business process reviews. BPR is STILL a huge deal if you’re planning on doing any kind of salesforce.com or any new application deployment. And Steve’s blogging about how both salesforce.com and BPR affects nonprofits makes me all giddy sometimes…
One question though — how does one pronounce gokubi.com? Is it go-kooby or go-cubby? I bet on the former but wouldn’t be surprised at the latter.
Why arent other on-demand CRM provider, such as Netsuite or Salesboom.com, not doing the same like salesforce.com?
Anybody knows more information about other CRM vendors doing the same?
I really don’t know why other providers aren’t doing the same thing. I guess they don’t think the nonprofit sector is that big a vertical. It’s hard to break into our market and unpleasant for sales people looking for easy pickings. Who wants to deal with the unusual lead times for a sale in our sector?