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Breaking: Class Action Lawsuit Filed Against Convio

A quick search on “Convio lawsuit” in Google turns up:

http://snipurl.com/25sx1 [dockets_justia_com]

The lawsuit was filed on April 22, 2008 and the plaintiff is Scott D.H. Redman. Digging further turned up this http://snipurl.com/25sx1 [dockets_justia_com]

The lawsuit was filed on April 22, 2008 and the plaintiff is Scott D.H. Redman. Digging further turned up this

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10 Comments

  • On 04.28.08 Anonymous said:

    Hmm. Looks like the address of the “Consumer Advocacy Center” is the same as the lawyer’s.

  • On 04.29.08 Allan Benamer said:

    Sorry for the late post of your comment, it was stuck in my comment spam folder for some reason. Yes, Anonymous, I noticed that as well and decided to e-mail the Consumer Advocacy Center lawyer, Lance Raphael, yesterday. No response as of yet to that e-mail. Just so you know, I e-mailed Convio last Friday asking them if they had any comment but no response so far.

  • On 04.30.08 Max said:

    I am also waiting for the reply for the same comment above it is interesting to know what comes out of it.

  • On 05.02.08 Anon101 said:

    While it appears that the class of plaintiffs in this case may be limited to donors only I wonder what the effect on client organizations might be? What might those organizations do in response?

    I wonder if any Convio clients out there are attempting to get out of their contracts early? What methods are they using?

    There is a clause in the Convio contracts I am familiar with that states Convio will comply with all laws. The alleged fact that they are not in compliance may provide a material breach of contract that would allow a client organization to terminate the agreement and/or sue for damages.

    Just curious if any orgs out there are pursuing these actions in light of the various security breaches at Convio?

  • On 05.02.08 Allan Benamer said:

    I have the feeling, Anon101, that it will indeed be a cold day in Hell before orgs are going to talk about THAT openly. LOL. I get rumors e-mailed to me from time to time but people are really quiet about this lawsuit. I know everyone keeps checking back to this post but I have nothing right now to report. Neither party is talking and we’ll just have to wait until the suit begins to get more information. Anybody out there in Chicago that can help me track the proceedings?

  • On 05.10.08 Anonymous said:

    Apparently these FACTA suits are both serious business and somewhat widespread: see the linked articles at the WSJ Law blog.

    http://blogs.wsj.com/law/2008/04/08/are-credit-card-receipt-class-actions-annihilating-corporate-america/

  • On 05.11.08 Allan Benamer said:

    Yeah, those lawsuits are a bad deal. On the other hand, credit card identity theft is even worse. The legislation isn’t quite effective at stopping identity theft although it’s odd that an organization in the business of receipt generation doesn’t bother to look at laws that have been on the books for three years. I’m pretty conflicted about it because I don’t think it’s good for the sector to have Convio to get hit financially like this but I don’t know what it takes to motivate companies to do the right thing about receipts unless there were financial penalties involved. What’s equally surprising to me is that nonprofits didn’t tell Convio that the receipts were not exactly following the letter of the law. Clearly, Convio should change the receipts but not because of a fine of $1000 per customer!

    It’s a shame that there isn’t a middle way on this.

  • On 08.04.08 Read about Convio's decision to not go public | Non-Profit Tech Blog said:

    [...] finally coming out of its quiet period. I’m still curious as to what they have to say about that lawsuit that emerged in April for that charged that they had allegedly violated a credit card reporting act. Tagged: S-1 How [...]

  • On 06.26.09 Ralph said:

    Convio seems to always be in trouble. These folks are the bad news Bears of non-profit, stay away!

  • On 08.29.09 Lance Raphael said:

    I never received any e-mails on this case. I do have a spam filter so that is possible.

    Lance@caclawyers.com

    What is the issue?

speak up

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