If you’re evaluating a company for how well-documented their product is, the best bet is to look at their API documentation. It should look like this: https://developers.google.com/analytics/devguides/reporting/core/v3/reference or like this, https://dev.twitter.com/docs/api.
However, I just happened upon a nicer and more understandable format at:
Notice the general openness of the documentation. It’s as if the people on the other side actually want you to adopt their API and add copious notes and don’t saddle you with a goofy interface.
Anyone willing to post a nonprofit CRM API that looks at least as good as Google’s or Twitter’s? Feel free to go nuts in the comment section.
I have the feeling we’re not going to see something like that from Blackbaud.